Last Updated: August 14, 2026
Supreme Air Austin (“Supreme Air,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or use our air duct cleaning, dryer vent cleaning, HVAC, UV purification, bird nest removal, and related home services (the “Services”). Please read this policy carefully. By using our Site or Services, you agree to the terms described below.
1. Information We Collect
1.1 Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
- Request a quote or book an appointment through our online booking form
- Contact us by phone, email, or contact form
- Sign up for newsletters, promotions, or service reminders
- Leave a review or testimonial
- Communicate with us on social media (including Facebook)
This information may include your name, phone number, email address, service address, property details, preferred appointment times, and any other information you choose to share with us.
1.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Approximate geographic location (based on IP address)
- Cookies and similar tracking technologies (see Section 5 below)
1.3 Information from Third Parties
We may receive information about you from third-party services we use to operate our business, such as scheduling platforms, payment processors, review platforms (e.g., Google), and advertising partners (e.g., Google Ads, Meta/Facebook).
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and provide the Services you request
- Communicate with you about appointments, estimates, and service follow-ups
- Process payments and maintain service records
- Respond to inquiries and provide customer support
- Send promotional offers, newsletters, or service reminders (you may opt out at any time)
- Improve our Site, Services, and customer experience
- Analyze Site traffic and marketing campaign performance
- Comply with legal obligations and protect our legal rights
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business, such as scheduling software, payment processors, and IT/hosting providers
- Marketing and analytics platforms, such as Google Ads, Google Analytics, and Meta/Facebook, to help us measure and improve our advertising
- Technicians and subcontractors involved in delivering the Services to your property
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining service history, complying with legal and tax obligations, and resolving disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to improve functionality, remember your preferences, and analyze traffic. These may include:
- Essential cookies needed for the Site to function properly
- Analytics cookies (e.g., Google Analytics) to understand how visitors use our Site
- Advertising cookies (e.g., Google Ads, Meta Pixel) to deliver relevant ads and measure campaign performance
You can control or disable cookies through your browser settings. Disabling cookies may affect some Site functionality.
6. Your Privacy Choices and Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly
- Opt out of certain data sharing for targeted advertising, where applicable under state law (e.g., Texas Data Privacy and Security Act)
To exercise any of these rights, contact us using the information in Section 9 below.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Do Not Sell My Info
Supreme Air Austin does not sell your personal information to third parties. We use cookies and tracking technologies from Google, Meta (Facebook), and TikTok for advertising, analytics, and to improve your experience on our website.
If you would like to opt out of targeted advertising or request that we stop processing your personal data for these purposes, please contact us at info@supremeairaustin.com or call (512) 277-9782. We will process your request within 45 days as required by Texas law.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: info@supremeairaustin.com
Phone: (512) 277-9782
Website: https://supremeairaustin.com
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last Updated” date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.